Privacy

Privacy Policy

Effective Date: April 18, 2026·Last Updated: April 18, 2026·Company: Nuurex Solutions (QRBold)

Key Points

  • We collect account information (name, email, password) when you register and non-personally identifiable scan data from QR code usage.
  • Your data is used to provide the service, improve analytics, send support communications, and prevent fraud.
  • We do not sell your personal data to third parties for commercial gain.
  • Cloud storage is handled by certified providers including Neon (PostgreSQL) and Railway — all data is encrypted at rest.
  • After plan expiry or account deletion, data is retained for a maximum of 1 year, then permanently removed.
  • You can request export, correction, or deletion of your personal data at any time via the dashboard or by emailing support@qrbold.com.
  • We may modify this Privacy Policy at any time with advance notice.

1. Introduction

This Privacy Policy is part of QRBold's Terms and Conditions and describes the privacy practices of Nuurex Solutions, operating the platform QRBold (accessible at qrbold.com). It explains when and how QRBold collects end-user and client information, how we use such information, and the circumstances under which we may disclose it to others.

This Privacy Policy applies to all products and services offered by QRBold. Your privacy is of paramount importance to us. By using our platform, you agree to the practices described in this policy.

This policy is governed by and complies with applicable Indian data protection laws and the Information Technology Act, 2000 and its rules, as amended from time to time.

2. Information We Collect

2.1 Account Registration Data

When you register for a QRBold account, we collect the following personal information:

  • First Name, Last Name
  • Email Address
  • Password (stored in hashed form)
  • Billing and payment information (handled via Razorpay)

2.2 QR Code Scan & Usage Data

By the nature of our Service, QRBold gathers non-personally identifiable statistics about the usage of your QR codes. This includes:

  • Scan counts, timestamps, and geolocation (country/city level based on IP)
  • Device type, operating system, and browser information
  • Referring URL or campaign source
  • QR code type and configuration details

This data is aggregated and used to provide analytics dashboards to our customers. It cannot be used to personally identify end-users who scan QR codes.

2.3 Server Log Data

When you log into the Service, our servers automatically record information that your browser sends. Server logs may include your web request, IP address, browser type, browser language, date and time of your request, and one or more cookies that may uniquely identify your browser.

2.4 Communications Data

When you send email or other communications to QRBold, we may retain those communications to process your inquiries, respond to your requests, and improve our services.

2.5 Google Single Sign-On (SSO)

If you choose to register or log in via Google SSO, we receive your name, email address, and profile picture from Google as permitted by your Google account settings. We do not receive your Google password. Use of Google SSO is subject to Google's own Privacy Policy and Terms of Service.

3. How We Use Information

QRBold uses the information collected solely for the purpose of providing, improving, ensuring the delivery of, and developing new services. Specifically, we use your information to:

  • Provide, operate, and maintain the QRBold platform and all related features.
  • Generate and display QR analytics reports within your account dashboard.
  • Process payments, manage your subscription, and issue invoices via Razorpay.
  • Send transactional emails including account confirmations, invoices, and renewal reminders via Resend.
  • Respond to customer support inquiries sent to support@qrbold.com.
  • Detect, prevent, and address fraudulent, unauthorised, or illegal activity.
  • Notify you of material updates to our Terms and Conditions or Privacy Policy.
  • If QRBold is involved in a merger, acquisition, or asset sale, we will provide notice before your information is transferred and becomes subject to a different privacy policy.
Important: QRBold will not share your personal information without your consent or unless required by law. QRBold will not share your website or app statistics without your consent.

4. Disclosure to Third Parties

QRBold does not sell, rent, or trade your personal information to third parties for commercial gain.

We may share certain pieces of aggregated, non-personal information — such as the total number of QR scans across our platform — with third parties for industry research or marketing purposes. Such information does not identify you individually.

Access to personal information is restricted to employees, contractors, and agents of Nuurex Solutions who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet those obligations.

We may disclose your information to third parties in the following limited circumstances:

  • With your explicit consent.
  • To comply with a legal obligation, court order, or government request under applicable Indian law.
  • To enforce our Terms and Conditions or protect the rights, property, or safety of QRBold, our users, or the public.
  • In connection with a business transfer, merger, or acquisition (with prior notice to you).
  • To authorised service providers who assist us in operating the platform (see Section 5 for the list of third-party tools).

5. Third-Party Platforms & Tools

QRBold uses the following third-party platforms and tools to operate and deliver its services. Each of these providers may process limited personal data on our behalf under their own data processing agreements and privacy policies. We encourage you to review their respective policies.

  • Vercel: Frontend hosting and deployment
  • Railway: Backend infrastructure and server management
  • Neon: Managed PostgreSQL database — stores your account and QR data
  • Resend: Transactional email delivery
  • Google (SSO): Single Sign-On authentication
  • Zoho Mail: Business email communications
  • Razorpay: Payment processing and subscription management

QRBold reserves the right to add, remove, or substitute any third-party platform at any time to optimise business operations. We will update this policy when significant changes are made to our sub-processors.

QRBold does not have authority over these third-party platforms and is not liable for their security measures, functionality, operations, or availability. It is the Customer's responsibility to review and understand the terms and conditions of these third parties.

6. Data Retention & Storage

6.1 Storage Infrastructure

Your data is stored in redundant cloud databases provided by Neon (PostgreSQL), managed via Railway, and deployed on Vercel. All data is encrypted at rest and in transit using industry-standard TLS/SSL protocols.

6.2 Active Account Retention

We retain account-related data, QR codes, analytics, and associated content for as long as your account remains active and your subscription is in good standing.

6.3 Post-Expiry Retention

If your subscription plan expires, we will retain your data for a maximum period of one (1) year. Upon failure to renew your subscription within this period, we may remove all data from your account permanently.

6.4 Account Deletion

Upon account deletion or termination, your data and account settings shall be irrevocably deleted within thirty (30) days from the date of deletion or termination. It is your exclusive responsibility to secure all necessary data from your account prior to deletion.

6.5 Suspended Accounts

If your account is suspended, QRBold shall keep your account and data for a maximum period of one (1) year, after which the account and all data will be permanently deleted. Upon special request and written assurance of resumption, QRBold may extend the retention period.

7. Cookies & Tracking

7.1 Session & Functional Cookies

QRBold uses session cookies to maintain your logged-in state and store user preferences. These cookies are essential for the platform to function correctly and cannot be disabled without affecting your access to the Service.

7.2 Analytics Cookies

We use standard web analytics tools to understand how visitors interact with our website. This helps us improve overall user experience and platform performance. Analytics data is aggregated and does not personally identify you.

7.3 Remarketing

QRBold may use remarketing to advertise across the internet. Cookies collected for this purpose help us understand visitor demographics and interests. These reports are anonymous and cannot be associated with any individually identifiable information you have shared with us.

If you wish to opt out of interest-based advertising, you may change your settings by visiting Google's Ad Settings.

7.4 Managing Cookies

Most web browsers allow you to control cookies through browser settings. Please note that disabling certain cookies may affect the functionality of the QRBold platform. Continued use of our platform constitutes consent to the use of cookies as described in this policy.

8. How We Protect Your Data

Nuurex Solutions has implemented reasonable security mechanisms to protect Customer information and data maintained on QRBold's servers from loss, misuse, and unauthorised access, disclosure, alteration, and destruction.

Our security measures include:

  • Limited and password-protected access to internal systems.
  • High-security public/private key cryptography for sensitive operations.
  • Encryption of data at rest on Neon (PostgreSQL) databases.
  • SSL/TLS encryption to protect all data in transit.
  • Regular security reviews and access control audits.

Please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access data in spite of these measures. QRBold cannot guarantee absolute security of your information and cannot be held responsible for unauthorised access resulting from circumstances beyond our reasonable control.

9. Your Rights & Choices

You have the following rights with respect to your personal data held by QRBold:

  • Right of Access: Request a copy of all personal data we hold about you.
  • Right to Rectification: Request correction of any inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your account and all associated QR data permanently.
  • Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
  • Right to Data Portability: Export your QR code data and analytics in a machine-readable format via the dashboard.
  • Right to Opt-Out: Unsubscribe from marketing and promotional communications at any time.

To exercise any of these rights, please contact us at support@qrbold.com or through your account dashboard. We will respond to your request within 30 days of receipt.

10. Children's Privacy

QRBold services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@qrbold.com and we will promptly delete such information.

11. International Transfers

QRBold is operated by Nuurex Solutions, based in Jharkhand, India. Your data may be stored or processed by our third-party service providers in countries outside India, including the United States and European Union, depending on the data centre locations used by Vercel, Railway, and Neon.

Where your data is transferred internationally, we take steps designed to ensure appropriate safeguards are in place — including contractual data processing agreements with our sub-processors — consistent with applicable Indian law and international data protection standards.

12. Changes to This Policy

QRBold retains the discretion to amend or modify this Privacy Policy from time to time. If we make material changes to the way we collect, use, or disclose personally identifiable information, we will notify you by:

  • Posting a clear and prominent announcement on qrbold.com.
  • Sending a direct notification to your registered email address.
  • Displaying a notice within the QRBold product dashboard.

Your continued use of the QRBold platform after the effective date of any modifications constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you must stop using the Service and may request deletion of your account.

These Terms and Conditions, together with this Privacy Policy, constitute the sole and entire agreement between the parties with respect to privacy and data handling, and supersede all prior agreements on the subject matter.

13. Contact & Data Privacy Officer

If you have questions about how we collect, use, or handle your personal data, or if you would like to give feedback about this Privacy Policy, please reach out to us.

Our Data Privacy contact can assist you with these matters:

Designation: Data Privacy Officer

Email: support@qrbold.com

Company: Nuurex Solutions

Address: Jharkhand, India

When sending a question or complaint, please include: your full name, your active contact information, and a short description of your question or concern. We take all privacy-related inquiries seriously and will respond as soon as possible.

Privacy Questions?

If you have questions about this policy or your data, reach out to our team:

Websiteqrbold.com
AddressNuurex Solutions, Jharkhand, India

© 2026 Nuurex Solutions. All rights reserved. QRBold respects your privacy and is committed to protecting your personal data.